Privacy Policy.

1. Data Controller

The data controller responsible for personal information collected via Dubai VIP Booking is WaltX Limited, licensed by Masdar City Free Zone, Abu Dhabi, UAE (Licence No. MC 14979).

2. Information We Collect

When you submit a VIP table or guestlist enquiry, we collect the necessary details to facilitate your request with venue teams, including:

• Full name
• Mobile / WhatsApp contact number
• Desired reservation date and party size
• Venue and seating / budget preferences
• Marketing attribution data (e.g. UTM parameters) to gauge campaign effectiveness

3. How We Use Your Data

Your personal data is utilized strictly for legitimate concierge purposes:

• Coordinating table reservations and guestlist submissions with venue door teams
• Communicating reservation availability, updates, and minimum spends over WhatsApp
• Maintaining administrative enquiry records and preventing fraudulent bookings

4. Disclosure to Third Parties

We never sell or lease your personal information. Relevant enquiry details (such as your name and party size) are shared only with the specific venue host or door manager handling your booking.

5. Data Retention & Your Rights

In accordance with UAE Federal Decree-Law No. 45 of 2021 regarding Personal Data Protection, you have the right to request access to, correction of, or deletion of your personal enquiry information.

6. Contacting the Concierge

For any data privacy enquiries or to request deletion of your contact records, please contact our team via our official WhatsApp business channel at +971 50 471 3452.